Production Welcome to the online Adult Protective Services Referral System! The APS Web Application system and APS Call Intake Unit has been temporarily suspended. Anyone wishing to make a referral to NYC Adult Protective Services should call the APS Central Intake Referral Line at 212 - 630 - 1853 or forward an email with their name and contact information to apsrefer@hra.nyc.gov and an intake worker will contact them.